1) Information We Collect
We collect only what we need to respond to your inquiries and improve our website:
- Contact and booking details: name, phone number, email address, and service address submitted via our contact, booking, or other request forms.
- Google sign-in (optional): if you connect Google when booking, we may receive your name and related account details to prefill the form.
- Usage and advertising data: through Google Tag Manager (GTM), Google Ads conversion tracking, and Google Analytics 4 (GA4) when configured. This may include pages visited, device/browser information, and similar technical data.
2) How We Use Your Information
- Service responses: to contact you and respond to service inquiries, quotes, and scheduling.
- Website performance and advertising: to analyze site usage, measure ad campaign effectiveness, and improve content and user experience.
3) Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve our website:
- Necessary cookies: required for core site features and security.
- Google Tag Manager: loads and manages tags on our site, including Google Ads and GA4 (when enabled).
- Google Ads: conversion tags and remarketing cookies may be set to measure phone and form conversions. See Google’s Cookie Policy and Privacy Policy.
- Google Analytics 4 (GA4): when configured via GTM, GA4 helps us understand how visitors use our site. You can opt out using the Google Analytics Opt-out Add-on or your browser settings.
4) No Selling or Sharing for Marketing
We do not sell your personal information. We also do not share customer data with third parties for their marketing purposes. We may share limited information with trusted service providers (for example, website hosting, booking, maps, or payment tools) only as needed to operate the business.
5) Data Retention
We retain contact and booking submissions only as long as needed to respond to your inquiry and for reasonable business and legal purposes. Analytics and advertising data retention follows our GTM/GA4 account settings.
6) Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7) Your Choices
- Contact preferences: you can ask us to update or delete contact details you previously submitted.
- Analytics and ads opt-out: use the Google Analytics Opt-out Add-on, adjust Google Ads personalization at Google Ads Settings, or limit cookies in your browser.
8) Children’s Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will promptly delete it.
9) International Visitors
We operate in the United States. If you access our website from outside the U.S., you understand that your information may be processed in the U.S., where privacy laws may differ from those in your jurisdiction.
10) Third-Party Links
Our website may include links to third-party sites (for example, Google, Instagram, Facebook). We are not responsible for the privacy practices of such sites. We encourage you to review their privacy policies.
11) Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Your continued use of the website after changes means you accept the updated policy.
12) Contact Us
For questions or requests regarding this Privacy Policy or your information, contact us at:
Phone: (850) 296-2964
Email: info@id-locksmith.com
Business Address: ID LOCKSMITH LLC, 2823 Lido Blvd, Gulf Breeze, FL 32563